Day 41 & settled into Level 3
Day 41 & settled into Level 3
We're settled into Level 3 – which opens us up to being able to help you better – for urgent eye appointments or if you need your eyewear to be able to function, then we can now help you. Whether that’s with new glasses or repairs. Contact lenses and solutions are available – again we can arrange most things by phone or email – just let us know.
It’s not business as it used to be- we need to keep you safe, so we have contactless arrangements, and if we do need to see you in-store, it’s appointment only. We have excellent disinfection processes, supported by being able to discuss things further by phone before and again after your appointment if needed.
For the routine eye care appointments, we have been advised that we need to wait until the Levels are lower. But in the meantime if you have any questions or concerns, please phone or email us and we’ll see what we can do to help.
If you are over 70 or vulnerable, and need our assistance, please do contact us and we’ll see what we can work out to help you, without breaking your bubble. Again, we’re only a phone call away.
Level 4 Lockdown meant different things for everyone in NZ. We’ve new words like “bubble”, which sounds so nice, and learning to “sit & stay” like we train our puppies to do, was harder than you’d think. While at CapitalEyes our doors are still closed, our computers have been working hard. We’ve been answering emails from our clients, and pleasingly using our pre-arranged direct delivery for contact lenses. Broken glasses are a bother, and we’ve had a few people who have checked about repairs, which we’re now able to do at Level 3. The many people who have back up glasses – we’re proud of you!
As we return we’re getting to see all the creative repair techniques that the no 8 wire people have used – glue tends to go everywhere and permanently damages the lenses and frame, sellotape is better, blue tack doesn’t usually last. Paper clips and wire instead of a screw can strip out the thread, so also less than ideal. Our recommendation is stick to tape!
Our staff have all been working on their optical knowledge with on-line learning, and Zoom is our new way of catching up. Strange times, but what an unprecedented opportunity to have the time to spend learning from home. We are very much looking forward to re-opening our actual doors, and even if everyone is 2m away, some normal again will be great. However it is likely to be a slow path with lots of disinfecting going on for what we used to think of as a “normal” eye examination. The guidelines are there to keep us all safe, so will continue to be our “normal”.
It has been commented that the effects of lockdown are like a tornado – some people and businesses will be severely affected, to the point of destruction and others barely touched. Some parts of NZ will be affected more severely than others, with tourism all but stopped. Perhaps in Wellington as we miss the sight of the cruise ships, we’ll also miss the slightly lost people wandering along Lambton Quay. And for our over 70s staying safe at home, it’s tough.
As the doctors are saying 2020 stands for “20 seconds of hand washing, 2m and zero excuses”. And we thought it was going to be the year of eye jokes – the cornea the better!